Limited warranty coverage varies by product type. See the coverage below and full warranty terms.
Standard desktops: 3 years labor / 2 years parts
A detailed description of what each warranty type gives you is detailed in the table below:
| Invoice Date: | Labor Warranted for | Parts Warranted for |
|---|---|---|
| on or after November 15, 2024 | 3 Years | 2 Years |
| earlier orders | 2 Years | 1 Years |
Notebooks, workstations and AI supercomputers: 1 year labor / 1 year parts from the original invoice date.
Please note:
The warranty services we offer are as detailed above and we cannot give any exceptions.
1 Year is classed as 365 days (366 on a leap year) and no grace periods can be offered.
Example: If you received your goods on 01/01/21 and then claim for a free collection under a silver warranty on 01/14/22, it will not be available as an additional 13 days have passed.
Collect and return and premium warranty services only apply to UK mainland orders. If a warranty claim is requested outside of the UK mainland or the selected warranty service has expired, then the standard RTB warranty will apply.
RTB (Return to Base) warranty requires the consumer to return the goods to Syber at their cost (once a valid return number has been issued by a Syber representative).
If the goods are under 2-years-old and the consumer is based within the UK mainland, then Syber may be able to offer a collection or returns label using a chosen courier service for a fee to be discussed at the time of the warranty claim.
